Frequently Asked Questions About Photography

Your Go-To Product Photography FAQs

Here are some common questions about our services and what we do at Product Captures.

What services do you offer?

We provide a variety of product photography services, including ecommerce, Amazon, apparel, 360° views, and lifestyle shoots.

Who are your typical clients?

Our clients range from ecommerce entrepreneurs and dropshipping stores to Amazon / Shopify / Etsy sellers and brands needing high-quality visuals.

Do you work with international clients?

Yes! Our team at product captures works with clients worldwide. Simply ship your products, and we’ll handle the photography and deliver the images digitally.

How do I get started?

Getting started is easy! Contact us to discuss your project, and we’ll guide you through the process to deliver stunning product images.

What sets your photography apart?

We focus on making your products shine with clear, professional photos that are perfect for websites, Amazon, and social media.

Photography & Image Services

Get the answers to some of the most common questions about our photography services.

What types of product photography services do you offer?

We offer various services, including ecommerce photography, Amazon product photography, apparel photography, 360° product rotation, lifestyle shoots, and professional image editing.

How does the photography process work?

1. Place an order or request a quote, and send your products (or arrange local pickup).
2. We plan the shoot and share a mock-up.
3. We shoot in our studio, then edit and deliver final high-resolution images.

How long does it take to receive my images?

Turnaround time typically ranges from a few days to a week, depending on the complexity of the shoot and the number of products.

Can I request changes after seeing the proofs?

Yes, we offer 1-2 rounds of revisions. You can request changes like cropping, color tweaks, or shadow adjustments. Major re-shoots may have additional costs.

Do you offer international services?

Yes, we work with clients worldwide. You can ship your products to us or coordinate for local pickup, and we’ll digitally deliver your photos.

Turnaround Time, Quality & Licensing

Let’s clear up some common questions about our services and what you can expect from us.

How long does a typical project take?

For small batches (5–20 items), expect delivery in 7–14 business days. Larger projects may take longer.

What is product photography?

Product photography focuses on capturing high-quality images of products for e-commerce and marketing. It involves detailed lighting and composition to highlight product features.

What lighting is best for product photography?

We use professional studio lighting to ensure your products look their best, with consistent and clear lighting for every shot.

Can I request faster delivery?

Yes, we offer expedited services. Contact us to discuss your timeline.

Who owns the rights to the final images?

Once payment is complete, you get full commercial rights to the images for web, marketing, and listings.

Pricing & Payments

Have questions about pricing and payments? Let’s make it simple for you! Here’s everything you need to know about our product photography services and how we work with you.

How much does product photography cost?

Pricing depends on several factors, including:

• Number of SKUs or products
• Type of photography (e.g., ecommerce shots, lifestyle images, 360° spins)
• Complexity of the shoot (props, models, custom setups)
• Post-production work (retouching, background removal)
• And turnaround time (rush jobs may cost a bit more)

We’ll give you a custom quote after we learn more about your project needs.

What is product photography, and why is it important?

Product photography is all about showcasing your product in its best light to drive sales. Whether you need images for Amazon listings or ecommerce stores, we help make your products stand out and build customer trust.

Can I get a custom quote for my project?

Of course! Just send us the details: the number of products, shoot type (e.g., ecommerce, 360°), and any specific requirements, and we’ll send you a tailored quote.

How do you accept payments?

We accept major credit cards, PayPal, bank transfers, and other secure online methods. For most projects, we require a 30-50% deposit upfront. The balance is due before the final images are delivered.

Do you offer pricing packages?

Yes, we offer customized pricing based on the type and scale of your shoot. Contact us for the best package for your needs.

Shipping, Handling & Logistics

Wondering about shipping and handling? We’ve got answers to your most common questions.

Who handles the shipping of my products?

You ship your products to our studio address. We recommend using a reliable courier with insurance or tracking. We can help with packaging instructions or provide shipping labels if needed.

What if my product is delicate or high value?

We offer special packaging and handling procedures to protect delicate or high-value items. Let us know when requesting a quote so we can plan accordingly.

What happens if an item is damaged in transit?

Notify us immediately. If damage is due to courier mishandling, you may file a claim. We’ll assess whether a reshoot is needed, and any additional costs will be discussed.

Does shipping affect the cost of my product photography?

Shipping costs are separate from photography services and depend on your courier. Please plan for the shipping costs when budgeting for your product photography.

Do you offer tips on how to ship my products for photography?

Yes, we recommend using secure packaging with insurance and tracking. Proper shipping ensures your products arrive safely for the product photography process.

You have different questions?

Our team will answer all your questions. we ensure a quick response.

+123 456 789

Frequently Asked Questions About Photography, Answered